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FAQ's

Find answers to your questions before joining a tour so that you can find out exactly what you want to know. If you have more question please feel free to reach us via contact form.

We accept multiple payment methods for your convenience, including cash, UPI, debit and credit cards, and online bank transfers.

The warranty covers manufacturing defects and workmanship issues under normal use. It does not cover damage caused by misuse, accidents, or unauthorized modifications.

We are located in Kharagpur, West Bengal, India and operate across multiple destinations to serve our customers better.

You can contact us by phone, email, or through our website’s contact form. Our support team is available to assist you with any questions or bookings.

Refunds are subject to our cancellation and refund policy. Eligibility depends on the type of booking and the time of cancellation. Please contact our support team for detailed information about your specific booking.

There are no general age restrictions. However, some tours or activities may have minimum or maximum age limits for safety or regulatory reasons. Please check the specific tour details or contact us for clarification.

Wi-Fi availability depends on the destination and accommodation. Many hotels and transport services offer Wi-Fi, but connectivity may be limited or unavailable in remote areas.